We strongly recommend that all customers try before you buy. You can try the application for free from this page or by clicking on the 'Online Reader' link from our website: https://www.naturalreaders.com/online/

By default, all subscriptions are set to auto-renew at the end of the billing period but you can turn this off at any time by selecting 'Cancel Subscription' from your account's Billing Information. After you cancel, paid service will continue until the end of the current billing period without renewal.

Cancelling your subscription will not automatically initiate a refund, which is done by request only.

Yearly subscribers of NaturalReader Online may request a refund for up to 30 days after the subscription start/renewal date and monthly subscribers may request a refund for up to 14 days. To request a refund, please contact us through our website's help system (click on the blue chat icon in the bottom right corner).

*Cancelling from the NaturalReader Online platform will have no effect on your NaturalReader Commercial subscription if you are subscribed to both versions. To cancel your Commercial subscription, please do so from your Billing Settings by logging in directly to NaturalReader Commercial.

**The above policy applies to NaturalReader Online only. For cancellation policies for NaturalReader Commercial, please see that product page or our website's Policies section for more information.

All paid subscriptions for NaturalReader Online include mp3 conversion for up to 1 million characters per month. This limit is applied to mp3 conversions only, not for basic text-to-speech from reading directly from the application. This limit resets the same day as your renewal.

Audio files generated using NaturalReader Online are permitted for personal use only. For any non-personal, commercial, or public use or redistribution of the audio files, please check out NaturalReader Commercial.

Personal use means that only you the individual purchaser may use the software or application for your own private listening. Audio files created with the personal-use versions cannot be used publicly (including on websites or YouTube videos), commercially, or otherwise redistributed in any way. Only you may create the audio files for only yourself to enjoy and they cannot be utilized or made available to any other systems or people.

Please keep in mind that 'internal' or 'non-profit' use (such as for messaging systems or training videos) nonetheless requires a commercial license to allow redistribution of the audio content.

For any non-personal use, please check out NaturalReader Commercial, which is a separate application.